Seller guide
List your products and services, build your storefront, answer buyer enquiries, run auctions, win service tenders and deliver orders. Buyers reach you only through the Nexus Mundi trade desk, so your contacts and prices stay protected.
Getting started
- Create your seller accountRegister as a Producer Partner. The trade desk verifies your company and sets your tier.
- Verification, tier and the Verified badgeThe trade desk checks your KYC, factory and certificates, then sets your tier (Bronze to Platinum) and Verified badge.
- Your seller dashboardWhat every menu in the seller workspace does.
- Use the help assistant (chat or talk)The round button at the bottom right of every page opens an assistant that answers in your language, opens pages and filters for you, and can talk with you.
Products and services
- Add a productUse the guided form: sector template, specifications, pricing and MOQ, logistics, certificates, then submit for review.
- Add a serviceList a service at a fixed price, on quote, or as capacity for auction.
- Listing statuses and reviewDraft → Submitted → Live. The trade desk reviews every new listing and may ask for changes.
- Manage your catalogEdit, pause, resume, duplicate, adjust prices in bulk or import many listings from a spreadsheet.
- Photos and documentsUpload your own photos and documents. Photos lose location data; documents get a Nexus Mundi watermark.
Your storefront
Enquiries and quotes
Auctions
- Put a lot up for auctionCreate an open or sealed auction from your catalogue, with photos, documents, prices and timing. The trade desk approves it.
- While your auction is liveWatch bids by alias, and ask the trade desk to extend, cancel or change the reserve.
- Sold, unsold and relistingSold lots are awarded and settled by the trade desk. Unsold lots can be relisted or returned to your catalogue.
Tenders and service orders
Account and payments
Questions people ask
How do I sell my product on Nexus Mundi?
Add it with Add product or service, submit it for review, and once it is Live buyers can ask for quotes. You can also auction lots.
Read the full stepsWhy is my product not showing?
Only Live listings show. Check My catalog: Draft or Submitted means not yet approved; Changes requested shows what to fix.
Read the full stepsCan buyers call or email me?
No. Buyers reach you only through the trade desk, and your contact details are never shown. Remove phones, emails and links from descriptions and documents.
Read the full stepsHow do I put a product in an auction?
Open My auctions, click Create auction, fill in the lot, prices and timing, upload photos and documents, then Send for approval.
Read the full stepsWhat happens if my auction doesn’t sell?
It closes as Unsold. Relist it with new dates or prices (the desk approves it again) or keep the product in your catalogue.
Read the full stepsHow much commission does Nexus Mundi take?
Your fee terms are set out in your seller or provider agreement and shared by the trade desk when you join. For products your own price stays yours; the desk adds its fee on top for the buyer. GST applies to the fee.
Read the full stepsHow do I get the Verified badge or a higher tier?
The trade desk sets them after checking your KYC, factory audit and certificates. Send your documents to the desk.
Read the full stepsCan I add a video to my storefront?
Yes: paste a YouTube or Vimeo link in the Introduction section of My storefront, then send it for approval.
Read the full stepsHow do I upload many products at once?
Use Import in My catalog to upload a spreadsheet.
Read the full stepsHow do I reply to a service tender?
Open Opportunities (tenders), choose a tender and Submit sealed proposal before the deadline.
Read the full steps